Making an ERP solution well capable of addressing the solitary needs of organisations is not that plain sailing. Yes, there are both upsides and downsides of customisation and an ill-fitting system can make business operations more complex instead of simplifying them. So, its foremost wish before embarking on the journey of ERP implementation because that ensures the software solution will deliver successful outcomes by aligning with their specific functional areas and business goals.
There are a couple of things to bear in mind before you start with ERP customisation so that most of the claimed benefits gets captured by your business.
Getting a minimalistic solution
Of course, there are many service software packages or version upgrades of ERP with a great round of features. The codes for customisation might not work when applied to the system, or modifications may fail to align causing it to crash. However, when a system comes with minimum or generic features, customisation over it can work well and deliver 99% of the benefits.
Avoid heavy customisation
You need to keep the customisation under check with the help of your experts in different departments. Do not overboard it with features and let the experts set firm borders on what type of functionality they need and request for customisation based on that. Thus, your chief ERP project executor needs to engage in intelligent discussion with all teams and list out each customisation need.
Carefully setting up the scope of the ERP system
Before you set out to hunt for an ERP vendor or partner, get a clear and concise list of the requirements that will define well the prospect of your ERP system. Presenting the vendors with such a detailed proposal can help them get a proper customisation plan, the timeline of the project and also the budget.
Focussing on the process is crucial, not the system
To ensure that your business ERP has the most chance to become successful, get a review of all the processes. This leads to quick wins for your ERP system by making the customisation work easy and fast. Spending resources on modifying the processes to cope with the ERP facets is better than tweaking the system itself for matching your processes.
Getting right experts on the bus
Lastly, having the right team at your end is crucial who will together responsible for making your ERP customisation and implementation dream a true one. Designate experts with the key roles of Project lead, ERP Project Coordinator, Chief Executive Sponsor and then get the plan for system implementation executed in a step-by-step process.
These are the key rules, abiding by which can help you sail on waves of success in your ERP project. Businesses, to give their ERP implementation the best chance to be triumphant should pay more time in getting the right partner who can take the responsibility of keeping the ERP features as close to their needs.